Room Attendant

399522 l
Phoenix, AZ
Experienced Room Attendant needed. Seeking highly motivated and customer service driven individuals to come work for a great company.
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Who this job will appeal to

This job will appeal to a highly motivated individual who is ready to work hard with a solid team of professionals.

Job overview

A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms while following company standards and safety/security procedures

What you will be doing

  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Thoroughly clean and restock the required number of guest rooms per 8-hour shift.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Keep all hallways, public areas and closets clean, neat and vacuumed.
  • Prepare housekeeping cleaning cart for next day's use.
  • Clean room with the door closed always unless requested to do otherwise by the guest.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Follow all procedures as outlined by the Housekeeping Manager.
  • Other duties as required.

Requirements

Education & Experience:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

  • Long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

Mental requirements:

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

Benefits

  • After 90 days of employment, Competitive Medical, Dental, Vision, 401K and additional benefits are available.

Embassy Suites Phoenix Scottsdale

4415 E. Paradise Village Parkway South

Phoenix, AZ 85032

Telephone (602) 765-5800

270 Room All Suite profile

At A Glance

Discover the Embassy Suites Phoenix – Scottsdale, an all-suite golf hotel in north Scottsdale, one block from Cactus and Tatum Rd.

Unlike many other hotels in Scottsdale, AZ, we offer many amenities without extra resort fees. Gaze over the rolling fairways of Stonecreek Golf Course while you sip a cold drink poolside, or stay active with a workout in the fitness center. Catch up with friends over a delicious lunch or dinner in Tatum's Restaurant. Start every morning with a complimentary cooked-to-order breakfast, and end the day with complimentary drinks and snacks at our Evening Reception.  

Enjoy space to entertain or relax with the whole family in your two-room suite with a private bedroom and separate seating area with a sofa bed. Our hotel in Scottsdale, AZ offers a balcony in every suite with breathtaking views of the Camelback Mountains and the Stonecreek golf course.  Discover our premium suites which include access to a 24-hour refreshment center, WiFi, and Keurig coffee brewer.  

Stay productive during your stay with complimentary use of our business center, or work from the comfort of your suite with WiFi access (fee may apply). With 14 flexible event spaces, the Embassy Suites hotel in North Phoenix is a great choice to host your next business meeting or celebration.

Be A Quality Ambassador

Embassy Suites Hotels™ has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with “More Reasons to Stay®,” offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager’s Receptions every evening. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites.

At Embassy Suites Hotels™ we reward our Team Members for their individual contributions to our shared success, encourage open communication, and promote involvement in community service projects. Join us in creating an environment of continuous improvement and award-winning guest satisfaction.